Rob SmithExperiment: Tim Ferriss book appTools of Titans is a great book. Tim Ferriss has done a great job distilling his podcast in a very easy to digest fashion. When I first…Apr 19, 2017Apr 19, 2017
Rob SmithYour customer journey is going to changeWe have been obsessed. Obsessed with speed, efficiency and optimisation. Removing as many barriers to purchase as possible. Making things…Apr 28, 2016Apr 28, 2016
Rob SmithNike exiting hardware — opinionFuelband development canceled, Nike exits hardwareApr 19, 2014Apr 19, 2014
Rob SmithA simple structure for e-commerce successHow to stop flames & boulders blocking your progressDec 28, 2013Dec 28, 2013
Rob SmithService the Nike wayWhere the customer truly comes first, a short story that restored my faith in big co customer serviceNov 13, 2013Nov 13, 2013