I start this story back in 1970, when a young man migrated across the world from El Salvador to Sydney in search for a new life. Over the following decades he worked job after job doing hard labor. In factories, painting bridges, driving trucks, stacking pallets in warehouses. …

What is Teamwork?

Teamwork is not about making everyone feel good and slapping each other on the back. I used to think teamwork was about getting along with everyone, but there’s a somewhat selfish angle to it as well. Here goes:

Teamwork is elevating your performance in the areas that you are the best at to a level where you are vulnerable in the areas that are not your exact focus.

If you can’t do this, then how can you ever be the best at what you’re the best at?

People don’t remember what you said, they remember how you made them feel.

In the past decade I’ve gone from Trainer to Coder to Support Guy to Business Builder. I’m probably at the stage where I consider myself a Culture Crafter. What I do on a daily basis (along with…

Rob Castaneda

Founder/CEO of @ServiceRocket. iDad. Bad Guitarrista. Football coach. Aussie in Palo Alto.

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