PS/ Reminder: at the time, only inner -most circle thought the internet was useful. Aside from thinking it wouldn’t work, most saw no utility in the capability — why would I want a video camera in a classroom? Why would I want “online” sales tools? My customers aren’t “online”.
All processes, no matter how innovative, positive, or even causal to success, will run their course. In particular as a company matures, processes *always* have a tendency to cease to function as a tool and become the result themselves. This is always a mess.