When discussing product roadmaps, I often get asked questions like: What tools do you use to create your roadmap? How do you share the right level of detail with different audiences? How do you effectively communicate plans? While these are important topics in order to execute the roadmapping process, it’s…

Co-Authors: Rohini Pandhi (Product), Jeremy Lubin (Design), Rajat Mittal (Engineering), Rachel Smith (Analytics) Heads up, we’ve moved! If you’d like to continue keeping up with the latest technical content from Square please visit us at our new home https://developer.squareup.com/blog Customer experience friction We have big plans for Square Invoices, and we are constantly…

Silicon Valley has a diversity problem. In a recent article in The New York Times, more than two dozen women shared their stories of sexual harassment in the workplace. Several reports about people of color leaving tech in droves because of unfair treatment. This isn’t a new problem nor is…

As part of the Tech Like Us series, this is my story. I was born just outside of Mumbai, India. My family emigrated to the U.S. when I was 3 years old, and I grew up next to cornfields in a sleepy Ohio town. So while my ethnic background is…

Soak it all in Cow Hollow I’ve heard many people in San Francisco deny the existence of one of the best neighborhoods in our city. This post will be quite short because it’s easy to prove that Cow Hollow is different from Pacific Heights or the Marina District. …

Earth, as seen by Saturn — The image from NASA’s Cassini spacecraft on July 19, 2013 Neil deGrasse Tyson often ends his talks with this image and a quote from Carl Sagan. I found more content from Pale Blue Dot: A Vision of the Human Future in Space and thought I’d share it with all of…

Building Unique User Experiences for Developers 30 Rock (S6E3) As promised, this is the continuation to my first post “Developers are Users, Too”. In that article, I outlined some lessons learned from my experiences building and marketing products for developers. …

Creating Products and Experiences that Developers Love Most of my experience in Product Management has been with very technical products for a unique group of users known as Developers. My current role is with PubNub, where we offer a realtime Data Stream Network to app developers. We offer our customers all of the security, scalability, and performance…