In today’s digital age, the pace of new technology and consumer expectations have been moving at unprecedented speeds. As new tools become available and traditional methods of business become outdated, operational management and business strategies have been disrupted. Organizations are forced to adopt new practices and methods to keep their heads above water. Fortunately, these tools, when learned and applied with skill, can help businesses optimize success and profitability. Rohit Antao — a digital transformation consultant , helps companies do just that. Antao helps companies adapt and take advantage of the technology and trends in digital transformation to transform their business model and drive top-line growth. The following are a few among the many trends in digital transformation that are currently reshaping the industry:
1. Artificial Intelligence (AI)
Artificial Intelligence goes far beyond performing menial tasks around the house, such as turning on the lights or turning down the temperature. AI has replaced jobs that were once carried out by humans. 24/7 customer service chatbots are programmed to predict and answer basic questions through a live chat messenger. AI has also been used for data analytics. According to Rohit Antao, collecting consumer data and analyzing patterns in data using AI has helped many companies impact both top and bottom-line growth.
2. The Cloud
The cloud is a powerful tool that “is not for the faint of heart,” Antao states — it has completely changed how we access information. It allows any user to store and access information through the internet at any time and any place. While the cloud can be leveraged to gain significant transactional and operational efficiencies, forward looking organizations can leverage the cloud to transform customer experience and their business model, according to Rohit Antao. To realize this value, businesses need to provide strong sponsorship from the top and be prepared to navigate disrupting old ways of working and thinking.
Blockchain is more than cryptocurrency used to buy power-ups for your favorite video game. More and more companies have been using blockchain for a wide range of purposes such as securing transactions, validating product authenticity, and automating business processes. As privacy and online security becomes of critical importance to the average consumer, blockchain technology has shown that it can deliver in improving secure data distribution as well as enhance tracking and tracing digital assets.
4. Smart Spaces
As everything becomes digitized, the need for an environment in which elements such as people, services, and products can interact grows. Enter smart space. Smart spaces allow humans and technological systems to interact to create an immersive, interactive, and automated experience for a specific set of people and industry scenarios.
As companies become inundated with new technology and business strategies evolve, adaptability is imperative to survive in today’s economy. Rohit Antao has helped many organizations lead transformative initiatives that lead to business growth. He is passionate about helping companies redefine business priorities with the focus of getting the most out of investments in technology. Antao strongly believes in the philosophy of lifelong and
continuous learning. By immersing and assimilating himself in knowledge about emerging technology and operational management methodologies, Antao has helped numerous companies to tackle and adapt to the challenges that stem from digital transformation. His business acumen and pragmatism has helped propel the businesses he’s worked with towards development and success.