The major difference between user onboarding in video games vs softwareIt’s all about user intentFeb 14, 2020Feb 14, 2020
How good user onboarding gets rid of users you don’t wantThis is an added benefit we often overlook. By design, a good user onboarding experience will nudge newcomers to functionality that is core…Dec 14, 2017Dec 14, 2017
User onboarding is the business of microconversionsEach user's path to your product is unique. It may take multiple touchpoints to convince them to try your product. But when it comes to…Oct 28, 2017Oct 28, 2017
Mapping user onboarding (template)Samuel Hulick recently wrote an excellent post Product People, Mind the Gap! where he recalls an elementary school teacher once giving him…Jul 25, 2017Jul 25, 2017
The one trick to improve your user onboardingI know, I know… This sounds like a clickbait title, but hear me out.May 20, 2017May 20, 2017
Your mobile app’s intro screens are not user onboardingThey’re a features pageOct 14, 20162Oct 14, 20162
Published inSaaS Growth StrategiesThe 2 Stages of User OnboardingVisualizing the user onboarding processJul 22, 2016Jul 22, 2016
4 reasons why Tooltips are a great customer success toolTooltips get a bad rap these days, mostly due to misuse (see Why tutorials don’t work for user onboarding), but they are a great tool for…Apr 4, 2016Apr 4, 2016
