Resolving QuickBooks Error PS107: A Detailed Guide

4 min readJul 3, 2024

QuickBooks is a powerful tool for managing finances, but encountering errors like PS107 can disrupt workflow, especially during payroll processing. This guide provides comprehensive insights into QuickBooks Error PS107, its causes, and step-by-step solutions to resolve it effectively.

Understanding QuickBooks Error PS107

QuickBooks Error PS107 typically occurs when users attempt to download payroll updates. It indicates issues with the software or its components, hindering the update process. This error can delay payroll processing, impacting business operations and causing frustration for users.

Causes of QuickBooks Error PS107

Several factors contribute to the occurrence of Error PS107 in QuickBooks:

Corrupt QuickBooks company file: Damage or corruption within the QuickBooks company file can trigger PS107.
Issues with QuickBooks components: Problems with QuickBooks components, such as outdated or missing files, can lead to this error.
Internet connectivity issues: Poor or unstable internet connection can disrupt the download of payroll updates.
Firewall or security settings: Settings that block QuickBooks from accessing necessary resources or downloading updates.
Incorrect system date and time: Incorrect date or time settings on your computer can interfere with QuickBooks updates.

Step-by-Step Guide to Resolve QuickBooks Error PS107

Step 1: Update QuickBooks Desktop

Ensure you have the latest version of QuickBooks Desktop installed. Updates often include bug fixes and improvements that can resolve Error PS107.

Open QuickBooks Desktop.
Go to the “Help” menu and select “Update QuickBooks Desktop.”
Click on “Update Now” and follow the on-screen instructions to download and install updates.
Restart QuickBooks after the update is complete and check if the error persists.

Step 2: Verify and Rebuild Data

Data damage or corruption within QuickBooks can contribute to PS107. Verifying and rebuilding your company file can help resolve underlying issues.

Back up your QuickBooks company file.
Go to “File” > “Utilities” > “Verify Data.” If QuickBooks detects any issues, follow the prompts to rebuild your data.
Once the verification and rebuilding process is complete, restart QuickBooks and try updating payroll again.

Step 3: Check Internet Connectivity

Ensure you have a stable and reliable internet connection to download updates without interruptions.

Verify your internet connection is active and stable.
Disable any VPN or proxy settings that may interfere with QuickBooks updates.

Step 4: Adjust Firewall and Security Settings

Configure your firewall and security software to allow QuickBooks access to necessary resources.

Add exceptions for QuickBooks in your firewall or antivirus settings.
Ensure that ports required by QuickBooks are open for communication.

Step 5: Verify System Date and Time Settings

Ensure that the date and time settings on your computer are accurate. Incorrect settings can cause issues with QuickBooks updates.

Adjust date and time settings if they are incorrect.
Restart your computer after making changes and retry updating QuickBooks.

Conclusion

QuickBooks Error PS107 can disrupt payroll processing, but with systematic troubleshooting, it can be resolved effectively. By following this comprehensive guide, you can identify the root cause of the error and implement solutions to get your QuickBooks software back on track. For further assistance, consider consulting with a QuickBooks expert or contacting Intuit support for specialized help.