Understanding QuickBooks Error 179: Causes and Solutions

4 min readJul 10, 2024

QuickBooks Error 179 typically occurs when there are issues with bank transactions or when QuickBooks is unable to connect with the bank’s server. It often manifests with error messages indicating problems with updating banking information or completing transactions.

Common Causes of QuickBooks Error 179

Understanding the root causes of QuickBooks Error 179 can help in effectively resolving the issue:

Bank Server Issues: Temporary issues with the bank’s server can prevent QuickBooks from establishing a secure connection, leading to Error 179.
Browser Cache and Cookies: Accumulated cache and cookies in the web browser used to access QuickBooks Online Banking can interfere with transactions, causing Error 179.
Multiple Users Attempting Simultaneous Transactions: If multiple users are trying to update banking information or perform transactions simultaneously, it can lead to conflicts and trigger Error 179.
Outdated QuickBooks Software: Using an outdated version of QuickBooks may result in compatibility issues with online banking features, causing Error 179.

Symptoms of QuickBooks Error 179

Identifying the symptoms associated with Error 179 can assist in diagnosing and resolving the issue promptly:

Error message prompts indicating QuickBooks is unable to update or connect with the bank.
Inability to complete online banking transactions within QuickBooks despite repeated attempts.
QuickBooks freezes or crashes when attempting to access or update banking information.
Delayed or interrupted synchronization of bank transactions with QuickBooks Online.

Resolving QuickBooks Error 179: Step-by-Step Solutions

Solution 1: Clear Browser Cache and Cookies

Access Browser Settings:

Open your preferred web browser (e.g., Google Chrome, Mozilla Firefox).
Navigate to the browser settings or options menu.

Clear Cache and Cookies:

Find the option to clear browsing data.
Select “Cache” and “Cookies” checkboxes.
Choose the time range (e.g., Last hour, Last 24 hours, All time).
Click on “Clear data” or similar option to remove cache and cookies.

Restart Browser: Close and reopen the browser to ensure changes take effect.
Attempt Online Banking Transactions: Log in to QuickBooks and attempt to update banking information or perform transactions to check if Error 179 persists.

Solution 2: Update QuickBooks Software

Check for Updates:

Open QuickBooks Desktop or QuickBooks Online.
Go to the Help menu and select “Check for Updates.”
Follow the prompts to download and install any available updates.

Restart QuickBooks: After updating, restart QuickBooks to apply the changes.

Retry Banking Transactions: Attempt to update banking information or perform transactions to verify if Error 179 has been resolved.

Solution 3: Verify Bank Server Status

Visit Bank’s Website: Access the official website of your bank.
Check Server Status: Look for any notifications or updates regarding server maintenance or issues.
Contact Bank Support: If the bank’s server is experiencing issues, contact their support team for further assistance and updates.

Solution 4: Disable Temporary Internet Files

Open Internet Options:

Go to Control Panel > Network and Internet > Internet Options.
Alternatively, open your web browser and access the settings menu.

Clear Temporary Internet Files:

Navigate to the “General” tab.
Under “Browsing history,” click on “Delete” or “Clear browsing data.”
Select “Temporary Internet files” or similar option and clear them.
Restart your browser and retry QuickBooks Online Banking transactions.

Solution 5: Contact QuickBooks Support

If Error 179 persists despite following the above steps, contact QuickBooks support or consult a certified QuickBooks ProAdvisor for further assistance. Provide them with detailed information about the error and steps you’ve already taken to resolve it.

Best Practices to Prevent QuickBooks Error 179

Implementing preventive measures can help minimize the occurrence of QuickBooks Error 179:

Regular Software Updates: Keep QuickBooks and your web browser updated to the latest versions.
Scheduled Browser Maintenance: Periodically clear cache, cookies, and temporary internet files to ensure smooth online banking transactions.
Single User for Banking Tasks: Coordinate banking tasks to avoid conflicts and errors caused by multiple users simultaneously accessing banking features.

Conclusion

QuickBooks Error 179 can disrupt online banking transactions, but with the steps outlined in this guide, you can effectively diagnose and resolve the issue. By following these solutions and adopting preventive measures, you can ensure seamless integration of QuickBooks with online banking services, enhancing efficiency in financial management.

For personalized assistance or further guidance on resolving QuickBooks Error 179, feel free to reach out to our team. We’re here to help you navigate through any challenges and optimize your QuickBooks experience.