In today’s connected space, conversational AI chatbots and assistants have become more than marketing buzzwords. According to Markets & Markets, the global conversational AI market size will grow from $4.8 billion in 2020 to $13.9 billion by 2025. More and more industries are adopting artificial intelligence (AI) and integrating these…

According to Gartner, by the end of 2022, nearly 70% of executives will regularly use conversational AI tools including chatbots, virtual agents, or voice assistants. Chatbots have also been known to generate 2.2x more ecommerce upsells and cut customer service costs by 30%. With such wide usage and clear benefits…

Machine learning has come a long way in the last century and it’s accelerating quickly. It is a combination of many individuals’ work who contributed with separate inventions, algorithms or frameworks. Starting back in 1805 with the Least Squares method up until today with deep learning, this blog and accompanying…

With global spend on artificial intelligence (AI) forecasted to grow to more than $110 billion by 2024, conversational AI is more accessible than ever and has the potential to improve customer service and overall customer experiences in the banking and fintech industries. So, what is conversational AI? …

COVID 19 has brought about a huge shift in how consumers are purchasing products online. And with that comes many challenges and opportunities for ecommerce businesses. Setter Closet, selling Kilter and Urban Plastix Grips and in-home bouldering walls, is not your “normal” climbing company. Their wealth of experience and obsession…

Startups can change direction and grow very quickly, which can turn into a constant balancing act. So how does Bavard manage? With an amazing leadership team, that’s how. Meet Angelique Brown, Bavard’s co-founder and CEO. …

There’s no doubt about it, in today’s current climate shrinking restaurant staff are overwhelmed and the pandemic has created a surge in online meal ordering. Digital ordering and delivery has grown 300% faster than dine-in traffic since 2014 and customer engagement and satisfaction are essential. Whether a small local restaurant…

Ever wondered what a day in the life of a machine learning engineer at a tech startup may look like? Wonder no more. …

The majority of consumers are spending more time online and the need to automate and optimize the experience is greater than ever. …