Rosa Fernandez Cerdan | RosikaainDoing Service Design at the National Lottery Heritage Fund11 to 24 January: redesigning our beta service based on users feedbackThe main work developed in this sprint has been refining the “Accept the grant” stage already developed in our beta new service. After…Feb 7, 2022Feb 7, 2022
Rosa Fernandez Cerdan | RosikaainDoing Service Design at the National Lottery Heritage Fund2 to 16 November: legal agreement goes liveThe ambitious achievement of this sprint has been going live with the legal agreement stage for grants of over £250,000. It allows grantees…Nov 22, 2021Nov 22, 2021
Rosa Fernandez Cerdan | RosikaainDoing Service Design at the National Lottery Heritage FundDaily workout to strengthen Service Design practice in governmentService Design within the public sector is increasingly used by local and central governments to rethink, design, and shape the new…Nov 18, 2021Nov 18, 2021
Rosa Fernandez Cerdan | RosikaainDoing Service Design at the National Lottery Heritage FundDigital Service Design Weeknotes 24 August– 7 SeptemberThis sprint’s Weeknotes are from Rosa Fernandez Cerdan, Service Designer, and Kasturi Sithembaram, Interaction Designer.Sep 16, 2021Sep 16, 2021
Rosa Fernandez Cerdan | RosikaainDoing Service Design at the National Lottery Heritage FundHow to run a design workshop to approach the scale of a serviceOur experience of designing and running a workshop to envision the scaling of the current beta digital serviceMar 8, 2021Mar 8, 2021
