Published inFT Product & Technology·Nov 4, 2022Operational excellence: one year onA year ago, Nayana wrote a blog post outlining some changes to the way we support FT.com. As well as giving an excellent overview of what our “OpsCop” team did, it set out some changes that we intended to make. …Operational Excellence6 min readOperational Excellence6 min read
Published inFT Product & Technology·May 10, 2021Organising a virtual treasure hunt as a team socialOn the 12th March 2020, we got an email from Cait, our head of department, which explained that we’d be working remotely for the foreseeable future. At the time we had no idea how long it would last. …Team Building10 min readTeam Building10 min read
