Ruchira DharinSkitEverything you need to know about Natural Language Understanding (NLU)A detailed introduction to the field of Natural Language Understanding(NLU). Know more about NLU and it’s myriad applications.5 min read·Jul 29, 2020----
Ruchira DharinSkitWhy is Contact Center Automation the right path for DTH Enterprises?A few reasons that show why DTH enterprises should consider going ahead with contact center automation.5 min read·Jul 28, 2020----
Ruchira DharinSkit4 Customer Service Problems Plaguing DTH ProvidersCustomer service is one of the trickiest things to get right and the DTH industry is no exception. Read on to know more.4 min read·Jul 21, 2020----
Ruchira DharinSkitAll you need to know about Voice AIWe’ve all heard about Voice AI. But what exactly is Voice AI and how can it benefit you? Read on to know more.5 min read·Jul 16, 2020----
Ruchira DharinSkitCustomer Service in the ISP IndustryVIVA can automate up to 80% of contact center operations, improving customer experience and engagement. Here’s a look at a few challenges…3 min read·Jul 15, 2020----