Read the privacy policy and terms of service before using online Clinical Decision Support Systems (CDSS) for medical diagnosis
3 min readMar 14, 2025
Please thoroughly review the privacy policy and terms of service before using any online Clinical Decision Support System (CDSS) for medical diagnosis. Here’s a breakdown of why and what to look for:
Why It’s Essential:
- Data Privacy:
- CDSS often involves inputting sensitive patient information. You need to understand how this data is collected, stored, used, and shared.
- Look for details on encryption, data anonymization, and compliance with regulations like HIPAA (in the US) or GDPR (in Europe).
Data Security:
- Ensure the platform has robust security measures to protect against unauthorized access and data breaches.
- Check for information on security certifications and protocols.
Accuracy and Liability:
- CDSS are tools, not replacements for professional medical judgment. The terms of service should clarify the system’s limitations and disclaimers of liability.
- Understand who is responsible for the accuracy of the information provided.
Data Usage and Sharing:
- Be aware of how your data might be used for purposes beyond diagnosis, such as research, marketing, or sharing with third parties.
- Many systems will want to use your data to improve their AI models.
Terms of Use:
- Understand the rules and restrictions for using the CDSS, including any limitations on its use for specific patient populations or medical conditions.
- Some systems are meant to be used only by licensed medical professionals.
- Changes to Policy:
- How will the company notify you of changes to their privacy policy or terms of service?
Key Things to Look For:
- HIPAA Compliance (or equivalent):
- In the US, look for explicit statements about HIPAA compliance.
- In other regions, look for compliance with relevant data protection laws.
Data Encryption:
- Ensure that data is encrypted both in transit and at rest.
Data Anonymization/Pseudonymization:
- Understand how the system handles sensitive data and whether it is anonymized or pseudonymized for research or other purposes.
Third-Party Sharing:
- Identify any third parties with whom your data might be shared and the purpose of that sharing.
Data Retention:
- Find out how long your data will be retained and how it will be deleted.
Liability Disclaimers:
- Pay close attention to disclaimers regarding the accuracy and reliability of the CDSS.
User Rights:
- Do you have the right to access, correct, or delete your data?
- Do you have the right to opt out of data sharing?
Governing Law:
- Which jurisdiction’s laws govern the terms of service and privacy policy?
Contact Information:
- Ensure that the company provides clear contact information for privacy inquiries or concerns.
In Summary:
- Treat online CDSS with the same level of scrutiny as any other medical service.
- Don’t hesitate to contact the company directly if you have any questions or concerns about their privacy policy or terms of service.
- If you are a medical professional, ensure that the CDSS that you are using is approved for your usage, and that you are using it in a way that is compliant with all applicable laws and regulations.
- If you are a patient, always follow up with a licensed medical professional. CDSS systems are not meant to replace professional medical advice.