Rusty von WaldburginKlug.Chat10 Reasons Every Consumer Brand Needs a Chatbot This Holiday SeasonSanta’s little helpers are no longer just cheery elves building wooden trains. The true stars helping consumers buy gifts this holiday…Jan 2, 2019Jan 2, 2019
Rusty von WaldburginKlug.ChatReal talk: Chatbots need some human coachingBuilding a chatbot shows us how much we take for granted in our daily interactions. While bots may seem far removed from human…Jan 2, 20192Jan 2, 20192
Rusty von WaldburginKlug.ChatDesigning Voice User Interfaces vs. ChatbotsIf they ask Alexa, the best solution may be to tell them the estimated travel time, and offer to send directions to their phone. Alexa…Nov 27, 2018Nov 27, 2018
Rusty von WaldburginKlug.Chat3 Tips on Designing for Voice“For voice recognition technology, grasping all the necessary contextual factors and assumptions in this brief exchange is next to…Oct 24, 2018Oct 24, 2018
Rusty von WaldburginKlug.ChatHow RPA can benefit your organizationThe evidence is that it’s not whole jobs that will be lost but parts of jobs, and you can reassemble work into different types of job.Oct 23, 2018Oct 23, 2018
Rusty von WaldburginKlug.ChatHow to avoid a bad botChatbots are a great way for customers to engage with any brand. They can give users information about a rugby match, help them purchase…Oct 18, 2018Oct 18, 2018
Rusty von WaldburginKlug.ChatWizeline Teamed Up with Amazon to Host an Alexa Skills ChallengeInnovation and creativity are key pillars of Wizeline’s culture. Having open spaces where both can be exercised is a company-wide…Oct 15, 2018Oct 15, 2018