Owner de Zorgontwikkelaar, Healthy4Life and BeweegLab. Specialized in eHealth, persuasive design and health service design. Father who loves to run!
What is the *user* problem we are trying to solve for?
Build navigation based on tasks and content
So, in the future, service designers will be responsible for orchestrating “Service API’s.” And taking care of the few physical touchpoints that will remain, might be an intern’s job only.