Ryan FrederickWhat Does Smart {Industry} Mean?The terms and similar ones don’t misrepresent the situation. They are indeed approaches that elevate a company’s capabilities and…May 13May 13
Ryan FrederickGetting Ready to TransformGetting ready for a transformation is an oxymoron, yet most people and organizations approach it this way. The common belief is that a…May 7May 7
Ryan FrederickEvery Company Operating Type Has These Two ComponentsEffective and efficient execution is the cornerstone of any organization’s success, irrespective of operating type, but what often gets…May 1May 1
Ryan FrederickTransitions Aren’t TransformationsWe often conflate transitions with transformations, but they aren’t the same. Depending on their complexity, transitions can require…Apr 16Apr 16
Ryan FrederickinStartup StashExit Strategy BSSeveral pre-product, pre-revenue, and pre-everything founders have asked investors, mentors, and advisors about their exit strategy. What…Apr 10Apr 10
Ryan FrederickTransformation Requires PruningA transformation that carries too much excess baggage is unlikely to succeed. Transformations are challenging enough, but they are nearly…Apr 9Apr 9
Ryan FrederickUnnatural TransformationTransformation is challenging when it doesn’t occur as part of a natural process such as butterfly metamorphosis. I have started referring…Apr 2Apr 2
Ryan FrederickAI DetractorsI also considered titling this “AI Deniers,” which seemed harsh and combative, but that’s the essence.Apr 11Apr 11
Ryan FrederickThe AI Effect: Customer SupportThere have already been some stories about companies leveraging AI in customer support. Klarna (https://bit.ly/3TPESyB), for example…Mar 29Mar 29
Ryan FrederickOperationalizing AIThe challenge confronting most organizations regarding AI isn’t whether they should use it systemically; it’s how to.Mar 21Mar 21