Charles Ryan MintonAre you ready to blow your customers away in 2019?My wife and I welcomed in the New Year sitting in the same restaurant, in the same seats, at very the same table where I proposed on New…Jan 2, 2019Jan 2, 2019
Charles Ryan MintonAre your prepared to provide great customer service when things happen outside of your control?In the days leading up to Hurricane Florence, Waffle House made headlines about how the Federal Emergency Management Agency unofficially…Sep 24, 2018Sep 24, 2018
Charles Ryan MintonChick-fil-A keeps winning with customer serviceIt’s no secret that Chick-fil-A is known for providing great customer service. In fact, in the latest American Consumer Satisfaction Index…Aug 22, 2018Aug 22, 2018
Charles Ryan MintonCelebrate Customer ComplaintsA major step in executing a world-class Customer service culture is admitting you and your team are going to screw it up. And get excited…Aug 13, 2018Aug 13, 2018