How to write winning dialogue for Conversational UI 💥
Hans van Dam

This is one of the best articles I’ve read on this important topic! Chatbot developers often underestimate the ART of writing great dialogue and creating interesting personality. They focus more on the SCIENCE and concern themselves with releasing great features and functionality…You can have the most advanced chatbot in the world but if it’s not interesting and doesn’t “advance the customer journey” as you say- nobody will want to chat with it. Personality is critical. Thank you Hans van Dam

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