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Sachi Shah
Sachi Shah

Sachi Shah

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From Justice as a Service: The trillion dollar cure to bad customer service by WPP Stream

… you then add on the additional cost of refunds, legal bills and compensation, we’re likely talking hundreds of billions of dollars. As an example, for delayed flights alone, passengers are owed $3.3 billion …

From How to Prepare Yourself for the Future of Work by Thomas Oppong

The report further states that, working in the cloud is increasingly shifting work lives away from corporate offices altogether and toward an in-my-own-place, on-my-own-time work regimen. The possibility that…