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Outside of SaaS companies, a lot of people do not know what is a Solutions Engineer. The title is intriguing and mysterious. In this article, we will break down what is a Solutions Engineer, what is the role of a Solutions engineer and how to become one.

What is a solutions engineer?

A solutions engineer (SE) is a person working closely with sales, customers, development, marketing, design, product teams to create solutions that work for everyone.

Wow. A lot of teams. In order to be a successful SE, SE needs to interact almost with everybody to deliver great solutions to the customer. …

Have you ever dreaded going to a meeting? Does your mood drop every time the word “meeting” is mentioned? If done properly, meetings can be fun and productive. We will go over how to get there in ten easy steps.

The IT Crowd by Graham Linehan

Step 1: When to have a meeting?

Is the email chain getting long and hard to follow? Is the conversation between two or more people? Are you struggling to reach a decision? Would meeting as a group take less time than writing more emails? If you answered “yes” to any of the above questions then you should have a meeting.

Step 2: Who should be in the room?

You should not invite the whole company. The more people you have in the room, the more opinions you are going to have, the harder it will be to reach a decision. …

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Software is all around us. We interact with it every day. Sometimes we don’t even realize that we are interacting with a machine. Once a person realizes that there is no human behind the screen their experience is tainted. Why is that? It could be that the chatbot is trying too hard at being a human. The AI is simply not quite there yet to simulate a human interaction. It’s learning though and getting better everyday. Siri came a long way since it first was developed. I use it from time to time and ask progressively harder questions. It does well but sometimes, it ends in disaster. …

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When we come into this world our learning begins. First we learn how to get attention so we can be fed, then how to walk, talk, and ride a bicycle. Learning is crucial to our lives.

A Russian proverb ‘Vek zhivi — vek uchis’ translates to ‘Live for a century — learn for century’. As we can see that learning is living.

We go to kindergarten, school, college, university and then we begin our careers. While in school we are taught skills that will prepare us for work. At the beginning of my bachelor’s degree, I was told by the dean of engineering that we are only going to remember five percent of what we will be taught in the university. The most important lesson that I took away that it does not matter what you learn but rather how to learn. Nothing is constant. The world around us changes everyday. …


Andrey Safonov

Solutions Engineer/Architect @PDFTron. BASc in Computer Engineering with a minor in Business Management.

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