Executive Design Leader and Triathlete sharing the journey and parallels between work and sport.

Sundy is a leader in Design bringing over 25 years of experience design, research, service design, industrial design, and product design, all while putting humans at the center to solve some of the most complex challenges for consumers and brands. Sundy has expertise in studying people to develop insights that inform design strategies across the retail digital and in-store experience, employee and associate experience, consumer and B2B e-commerce, omni-channel, and digital consumer experience, bringing a holistic view and strategic design vision to solve complex challenges and address critical business operations. Her design background and understanding of business operations and strategy have positioned Sundy in a vital leadership role at Accenture. As Managing Director at Accenture, Sundy leads the regional practice for the firms Design capability. Her leadership and contribution play a foundational role in rethinking the human and digital experience across many business challenges, from reimagining the in-store and physical drive-through experience for a major QSR, defining the future car buying experience for consumers and associates, and transforming the customer & employee experience for industrial and consumer brands. When she is not competing in triathlons or training for her next Ironman, Sundy is home spending time with her sons Mateo and Nico, her dogs Trudy and Trevor, or traveling the world with her husband, Aaron. Industries of focus include retail, travel & hospitality, healthcare, financial services, pharmaceuticals, supply chain, industrial, automotive/transportation, telecommunications, utilities, and consumer packaged goods. Service Design, Experience Strategy, Design Research, Business Design, In-Store & In-Aisle Strategy, Omnichannel Strategy, Mobile Experience Design, User Experience, Information Architecture, Interactive Design, Content Strategy, E-commerce Strategy, Usability and User Testing