ERP Implementation: 5 steps to avoid unsuccessful implementations
ERP Implementation has never been an easy task. For a successful ERP Implementation, the major role is not only the ERP vendor and consulting team, but also the union of team work and a perfect implementation strategy between the vendor and the company. Going further from our previous, blog about 5 myths of ERP Implementation, we will explore what are the most imperative ways to avoid a unsuccessful ERP Implementation.
5 ways to avoid an unsuccessful ERP Implementation:
Detailed planning plays a very important role for the success of an ERP Implementation. All milestones must be set and clear before start any ERP implementation / project. All project related plans must be shared prior to starting between all the teams involved so that everyone knows the stakes that are involved and are on a same page to all milestones / goals without fail to avoid delay, over costing and unsuccessful ERP Implementation. It is very imperative that all tasks should be in a logical sequence and all priorities must be set with pre-defined deadline.
If proper planning and evaluation is not done, then the overall project time frame goes beyond the deadline, and cost of the project gets very high and finally it becomes a big reason a failure of ERP Implementation.
Scope of Work:
After planning the main step to avoid ERP implementation is clarity of the scope. Scope clarity means defining all important business processes. Scope clarity can be done by proper requirement gathering and it should be done only by interview / interrogation with functional / operational head. After gathering requirement, all the discussion contents between the team must be noted, transparency and documented. There should not be anything assuming segment. It is very important to be clear with the expectation and requirement.
If proper requirement is not done, then the communication gap creates lots of problem throughout the implementation and it may give rise to failure of ERP Implementation.
Avoid Bulk Customization:
Customization of an ERP software is a very big challenge for the success of an implementation. If lots of customization are involved, then lots of time gets wasted making one change and testing if there is any other unwanted change in any other linked or unlinked module. Most ERPs are suited 80% for a company. It is the 20% which is customized for including the uniqueness of the company. But the company should see to it that they do not go overboard with the customizations as this will also lead to the project getting delayed. Additionally, project derails from the main goal. So to avoid delay and failure of ERP Implementation mass customization should be avoid.
Team members involved in the process of ERP implementation must be experienced. ERP project will always be one of the biggest projects for the company and it will be very risky, if the right person is not involved from initial level or start of the project. The person should have sound knowledge of all functionality / operations and the privileges of taking right decision-making as and when required to avoid delay and to avoid wrong direction of project. The team members should have the ability to understand the correct business processes and also able to make understand to others as well.
Because of wrong selection of team members, it is very highly chance of failure of ERP Implementation. So, perfect team is also a very crucial section to avoid a failure of ERP Implementation. The team should consist of people / IT managers from functional or business departments, someone from the higher management so that there is no gap between what is expected out of the project as a whole.
One of the most important things in ERP Implementation is to make the end user usually the staff familiar about the application and its benefits. It is possible only with the appropriate training session from the senior management. It becomes very important to all the concerned people to receive proper training and let go of any prejudice that they might have. If the training session is not taken seriously by the trainer and the senior management, there will be a lack in understanding the benefits of the ERP solution and this may further fuel the prejudice and the fear of job among the users.
Training should not be taken very lightly and it one of the most overlooked reasons resulting in an ERP Implementation failure. To know how can you have a smooth ERP Implementation, SMS SAGE to 56767 or write to email@example.com
Originally published at www.sagesoftware.co.in on December 31, 2015.