PinnedSajid MajeedMillion Dollar Question! Do you really need CRM?At the start of my job, this question haunted me for almost two years. I have started working on Microsoft Dynamic CRM. Managing the…Sep 22, 2022Sep 22, 2022
Sajid MajeedOptimizing YOUCustomer Care OperationsCustomer care operations are the backbone of any successful business. Providing high-quality customer service is essential for retaining…Jan 4, 2023Jan 4, 2023
Sajid MajeedHow Customer Care Tools Affect the IT OperationsBefore going into the details, first I would like you to know about IT Operations and their Fundamentals.Dec 22, 2022Dec 22, 2022
Sajid MajeedWhy Product Demonstration is a Key factor in Sales?Many Surevsys and the Questionnaire feedback have revealed that product demonstration is one of the best sales tactics. A product…Dec 13, 2022Dec 13, 2022
Sajid MajeedWhy do Customers Stop Doing Business With You?As a Customer Engagement Manager, I strongly believe that customers do not quit easily unless you have done something worse. The onboarding…Sep 8, 2022Sep 8, 2022
Sajid MajeedIs My Customer Happy and Satisfied?As a Customer Engagement Manager, I always wanted to know how happy and satisfied my customers are with the products, services, and their…Aug 23, 2022Aug 23, 2022