“Fun is actually not a bad word for CIOs”

Salesforce CIO Ross Meyercord on apps, data models, user experience… and other fun things


By Kim Honjo

Salesforce CIO Ross Meyercord is a man of many talents: programmer, visionary, father of three girls. Last fall, we sat down with Ross to learn more about how he thinks about the technology that drives Salesforce — from mobile apps to cloud architecture.

Here, we’ve highlighted a few of the key takeaways. For the full post, click here.

“You don’t have to push people to mobile. If you build it simple enough, they will just show up.”
According to Meyercord, frictionless user experience should be a priority in development and design in order to make it easier for users to get tasks done the way they want.

“Cloud for the first time offers a way to do it cheaper, better, and faster than traditional platforms.”
Working with and updating legacy infrastructure is a massive concern for most IT teams. Meyercord discusses how Salesforce’s cloud strategy was shaped with regard to legacy infrastructure and operational costs.

“Just because it’s in the cloud doesn’t mean everything that you’ve done as an IT professional gets thrown out the door.”
Meyercord advises IT professionals to stay on top of critical skillsets like architecture, data, and modeling in order to keep integration and development systematic within the cloud frontier.

Salesforce’s IT Visionaries series features today’s leaders in information technology. These forward-thinking innovators share with us their knowledge on everything from previous lessons learned, to the direction of the industry, to their vision of the future.