This Week on the Salesforce Blog — This week we’ve got a new research report to show you, summer release information, blockchain use cases, and social selling tips. Here are your top stories for the week: The New Rules of Customer Engagement: Key Trends from Global Research What does customer engagement really mean for modern businesses? A new global study from Salesforce Research reveals some surprising answers. …

This Week on the Salesforce Blog — This week we’re busy covering TrailheaDX, the premier event for Salesforce Admins, Developers and Technical Architects. Here are your top stories for the week:

This Week on the Salesforce Blog — Here are your top stories for the week: 36 Free Resources to Give Your Small Business a Boost It’s National Small Business Week, and to celebrate the achievements of small businesses everywhere, we’re sharing these free resources to help your business grow. Get the resources. New Research: Trends Every Growing Small Business Needs to Know

This Week on the Salesforce Blog — Here are your top stories for the week: Work Smarter, Not Harder With These Latest Productivity Features for Sales Reps This week, we’re introducing our newest features built to simplify access to information and collaboration. We want sales reps to never be more than a couple clicks or taps away from inputting and consuming the information they need in Salesforce. Learn more…

This week on the Salesforce Blog — By Kim Honjo It’s been another busy week on the Salesforce blog. Here are your top stories for the week:

By Jill Harrington, President, salesSHIFT. Face facts. Benefits alone don’t sell. Standing out in today’s marketplace requires a laser focus on being the most relevant. And I mean relevant from the prospect’s point of view, not from the seller’s. So what’s the answer? Make the shift from the old-school ABC…

Angela Parsons, Partner & Chief Sales Officer at Xelerate LLC Recruiting and hiring top-tier candidates are huge challenges. Ten years ago, we might have said, “Tell me why I should hire you.” Now, we have to say, “This is exactly why you should come work for us.” For sales leaders…

Enrique Ortegon, SVP SMB Sales at Salesforce When you lead the sales team for a small business, everything you do feels big and important. And that’s because it is. But when everything you do can make a big difference, how do you know where to focus your greatest efforts? …

Ann Zaslow-Rethaber and Anna Souers, International Search Consultants Hiring managers are wise to pay acute attention to how potential employees conduct themselves during the interview process in order to make the most informed decision possible. …