… characters in London, even today. It wasn’t those writers or artists who accurately recorded life: the special ones were the ones who drew it or wrote it so personally that, in some sense it seemed as if they were creating life, or creating the world and bringing it back to you. And once you’d seen it through their eyes you could never un-see it, not ever again.
…. They want to be told not just how something is going to work, but why that should matter to them. If they don’t understand the problem, they won’t care about the solution, no matter how interesting it seems to you or how many features fill your onscreen menu.