#Startup hacking. #Yelp

If you are B2C or B2B -Figuring out your customer’s painpoints as early as possible is “make it” or “break it” moment for your startup.

Thanks to all amazing rating platforms like Yelp, you can scrape down all the bad reviews one can have (potentially the best of from the branch). Make some spreadsheets, study them, own them. Eventually you will find a way to leverage this and use this to improve your product/service :)

ProTip: If you know to code Automate scraping of bad reviews or get someone to do this for you. Yelp the heck out of it.