I believe that the human centered design process enables highly complex and regulated industries like healthcare to build better products/services.
Human centered design thinking grounds itself in a few foundational principles, including: spend equal if not more time understanding the problem you are trying to solve; identify and deeply understand your user; and make sure your user is involved along the product development pathway. A design-thinker must embody a few mindsets, including, a beginner’s mind, a bias-towards action, and support radical collaboration.
Over the years design thinking has led to innovation in otherwise stagnant industries and has carved out a…
