We created a group in Facebook called the News Addicts for that very reason, to give our public and users a way to create community. I think that’s what Twitter and Facebook does, ability for people to discuss, confront and learn. If we assume that we know everything then there’s nothing for us to learn. If the public feels that there’s nothing for them to teach us, then there’s no reason to engage. Every teacher knows that they learn from the student as much as the student learns from them. This article is so apt highlighting that the news men and women have become the dismissive teachers in the classroom wondering why they can’t connect with students they don’t listen or learn from. Getting time from the reader is a precious thing because in this age there is nothing more dear than time that one can give you. So if they give you time, cherish it and they will cherish you. In the age of click-bait and native advertising, it’s normal for people to feel that when they give time, the time is wasted, they are tricked by being given bad or incorrect information. I’m glad you wrote this because a change to the paradigm where the reporter talks down to the reader needs to go back to where the reporter learns from the reader and shares what they learned with all readers, many of whom are other reporters, professionals and people who really want to know and use the information for good.