Let’s Make Your Onboarding Wonderful!
“Whoa, there’s a workshop for user onboarding?”
Yes, there is! Ever feel like your hard-earned signups aren’t sticking around as long as they could be? Or that your onboarding experience isn’t quite right, but you’re just not sure how to improve it?
This workshop is designed to make you SUPER smart with all of that.
“And you’re teaching it?”
This workshop boils down everything I know into a collaborative, hands-on afternoon of onboarding amazingness.
“This workshop is hands-on? How so?”
It’s been designed from the ground up with a single goal in mind: for you to leave feeling like a magical onboarding wizard, brimming with proven ideas to put into place as soon as you’re back in the office.
You can expect some high-level guidance for big-picture thinking, but mostly lots of tactics and exercises we do together during the workshop, as well as a personalized roadmap for applying it all afterward.
Your friends and colleagues will be like “wow there’s a new sheriff in town.”
(The “sheriff” is you, and the “town” is kicking ass at keeping more of your product’s signups.)
“Sounds good! What, specifically, will I learn?”
The lessons and activities go way, way beyond just the first use of your product (though that’s also very important!), and cover all the highest-leverage ways to retain and grow your user base.
Just some of the silver bullets I’ve collected over the years include:
- How to identify the areas where you’re losing the most users (and what to do to stop losing them)
- How to home in on the core value your product delivers like a heat-seeking missile
- How to not only set your users up for immediate success, but keep them coming back for more
- How to leverage customer support, marketing, product, UX and more to have everything pulling in the same direction
“Wow, that sounds like a lot!”
Gosh, there’s seriously even so much more. You will have to join to find out, though!
“Ok, how do I join?”
Glad you asked. It all comes together on Friday, May 19th.
The workshop runs for four hours, starting at 1pm (CEST). It will be held at a to-be-announced location close to the center of beautiful Amsterdam:
Tickets are $1,995, and the workshop is designed to deliver a 10x ROI for you, at a minimum.
“What do I have to do to prepare?”
You don’t have to do a thing! Just come ready to have your mind exploded.
That said, your ticket does also come with an immediate download of the Complete User Onboarding Package, which includes a LOT of material to help you out between now and the day of the workshop.
You can read/listen/watch as much or as little of it as you’d like beforehand, though — it’s just that exploring more ahead of time will just help you become smarter faster.
“Do you have a return policy?”
Tickets are transferable, but non-refundable. That means that once it’s bought, it’s bought, but you can hand it off (or even sell it, actually) to anyone else.
This is to help everything go as smoothly as possible and to provide as much quality time with each attendee as possible.
“How do I know if it’s right for me?”
If you care about more people successfully adopting your software into their lives (and it sticking there), this is for you.
You can be anywhere from an early-stage startup to a billion dollar unicorn and still get a ton out of it either way. If you’re pre-product, though, this is not for you.
The roles that are most closely tied to user onboarding are usually:
- UX Design
- Product Management
- Do-It-All Founders
- Customer Success/Support-ers
And if your job title actually has the term “User Onboarding” in it, I will personally give you a hug. (only if you’d like. no pressure)
“Will there be snacks?”
Oh hell yes there will be.
Also drinks. And breaks. And really nice gift bags. This is not my first rodeo.
“I have some other questions not answered here…”
Questions are wonderful! Please don’t hesitate to reach out to me at firstname.lastname@example.org, with any little thing.
That’s my personal address and I respond to everything I receive there. I absolutely love hearing from anyone who cares about user onboarding. Fire away!
“Actually I’m ready to buy now, but hate scrolling.”
You know I got you covered, boo:
(p.s. the probability of this selling out quickly is quite real; workshop sizes are limited so you can get intimate, custom-tailored advice)