Your Onboarding Deserves a Super Boost!It’s so challenging, isn’t it?May 17, 2017A response icon4May 17, 2017A response icon4
Published inUX of User OnboardingBulletproof User OnboardingDon’t let fragile user onboarding ruin your UXMay 2, 2017A response icon21May 2, 2017A response icon21
Let’s Make Your Onboarding Wonderful!“Whoa, there’s a workshop for user onboarding?”Apr 5, 2017A response icon4Apr 5, 2017A response icon4
Product People, Mind the Gap!Ask yourself a simple question and create a product that people love.Mar 6, 2017A response icon38Mar 6, 2017A response icon38
Is Your Software Wearing Too Much Makeup?When I was a kid, I saw an episode of Full House that in a small, weird way, helped make me the designer I am today.Jan 24, 2017A response icon16Jan 24, 2017A response icon16
Published inInterconnectionsTerra InfinitumI was flying to Europe when I noticed something strange and seemingly inconsequential.Jun 21, 2016A response icon18Jun 21, 2016A response icon18
Published inThe Customer Service Blog By Help ScoutLifecycle Emails Are Magic Pixie Dust for User OnboardingUnless your product is eyebrow-raisingly basic, there’s a very, very good chance that a new user won’t get to experience all the value you…Mar 15, 2016A response icon4Mar 15, 2016A response icon4
Slack, I’m Breaking Up with YouHey there, Slack. This won’t be easy, but it’s for the best.Feb 29, 2016A response icon380Feb 29, 2016A response icon380
