The healthcare industry is a cornerstone of society. It is responsible for ensuring our well-being, reducing pain and suffering and extending our life expectancy. It literally comes down to life and death in some cases. At Sana, we are always in touch with medical professionals first and foremost, the well-being of patients is our main concern. Improving the healthcare experience patients receive is not only moral, but it can also facilitate faster recovery. Patients who are happier cope better with stress, are more resilient and have stronger immune systems. As a result of this, several healthcare institutions are shifting their approach to create a more patient-centered experience.
Create a simple, patient-centred and personalised experience.
A hospital or health clinic can be a very intimidating place. The sterile, fluorescent white lights and bland decor can dishearten even the most stoic of patients. Studies have shown that having aesthetic surroundings can significantly increase patient well-being and speed up recovery time.
However, a patient-centered experience is not just limited to enhancing a patient’s environment. Consider the needs of your patients and provide them with the sensitive care and comfort that they need. Patient’s with limited vision or hearing or mental health issues should have special care to ensure that they feel safe and comfortable.
Not knowing what’s going on can be one of the scariest experiences for patients. In several cases, patients also feel helpless and this further detracts from their well-being. Keeping them regularly informed about their progress can help to reduce their anxiety and stress while simultaneously reassuring them that they are not being forgotten.
In order to truly have a patient-centered experience, there are three crucial points to ensure that patients not only recover but feel safe while being treated. These are;
- Improved Health Care Delivery
- Security and Privacy
- Empowering Patients
Improved care delivery
At the end of the day, the point of a hospital is to treat patients. This should always be the main priority, and any means of optimizing your health care delivery should be seriously considered. Having an efficient check-in system means that your patients will spend less time waiting and can start treatment faster. One of the best ways of doing this is through the use of Electronic Medical Records.
A system such as SANA incorporates distributed ledger technology to keep all patient medical records in a single, decentralized network. The healing process is a collaborative and cumulative one, which involves building upon the work of other physicians. Even if a patient is being admitted for the first time to your institution, all of his medical records from previous healthcare institutions, as well as medical history, are instantly available. This means that their treatment can begin immediately. This is particularly useful in emergencies, where providing the right treatment as quickly as possible can save a patient’s life.
Even when a patient has been released from the hospital, the ability to provide good aftercare is crucial to maintain their well-being. Wearable or IoT devices can allow users to collect data in real-time, monitoring their health facilitating diagnosis. By maintaining this connection with your patients you are showing a commitment and dedication to providing them with the best medical care.
Security and privacy
Security means peace of mind for your patients. By safeguarding a patient’s right to privacy, you are respecting the individual’s autonomy and human dignity. Individuals are also more likely to participate in and support research if they believe that their privacy is being protected. When a patient has faith that their personal data will not be misused, they are less likely to engage in privacy-protective behaviours, such as withholding information or consciously providing inaccurate data.
SANA uses state-of-the-art blockchain technology to ensure that any data on the system cannot be compromised. Our P2P architecture allows for data to be shared and for information to be provided in a fast & secure way by delivering access and control over health data.
One of the main ways to reduce patients feeling helpless and not in control is to empower them. This can be achieved by providing them with the tools to monitor their own health data through the use of IoT devices. SANA allows the patient to be fully in control over their own personal data. Patients are able to start effectively managing their own personal data, authorizing specific doctors or institutions to access their information or book an appointment from the comfort of their own devices. Through SANA’s system patients are no longer passively awaiting treatment, but become active agents in their own betterment.
SANA not only empowers patients, but it also gives healthcare institutions the tools to provide outstanding, qualitative care to its patients. SANA’s innovative technology helps doctors themselves to draw up more accurate diagnoses, to opt for more effective treatments and, therefore, increase the overall capacity of health systems. Fundamentally this allows for faster treatment and a simplified, patient-centered experience, which leads to better care and can ultimately save lives.