Books and eBooks. Libraries and technology. Reading, learning, and user experience.
Leaders who fail to understand the reality of work for their people are doomed to overestimate their organization’s capabilities. We too often see leaders, who have little shared understanding with their teams, saddle unrealistic…
Too often, organisations are constrained by the technology, business processes and organisation design choices they’ve made in the past, to the extent that these things dictate the organisation’s strategy rather than the other way around.
give people trust and responsibility to fix things that they can see are broken