Building ‘Usable’ AI assistants.

We are into the next decade, and while i’m excited about where the AI NLP powered chatbot revolution is headed, my intermittent ramblings on the topic of enterprise chatbot related challenges have been more about basic considerations towards building ‘effective’ AI NLP solutions, which remains at the core of long term enterprise solutions we will see being rolled out. I figure it would be good to kick off this year with a similar