Rudraksh MK Great questions.
Thanks for sharing Deepak. Looks like a good implementation. Wondering — what kind of effort did it take to set up NLP to answer customer queries? What kind of queries can you solve well for, and which are the trickier ones right now?
Is there some kind of a partner program for people/companies who make Shopify apps? We are making a couple of Shopify apps and could definitely use some help but are not sure who to reach out to.
Great points. But I have more :)
One of the other reasons why I think sales is different is because of the sheer numbers. You would have tens to hundreds of sales people, and with that many people, you have to make it process-driven (even without the software). Sure that might mean not being able to best leverage the…
About standardization of tools/workflows — I am not sure if the analogy to CRM is the right one. Sales processes are a lot more structured than product processes are. With product, some companies rely a lot of research, some on vision, some are very top-down driven and implement whatever the management…