In recent days, I’ve heard many moving stories of the ways in which people are calling upon their inner resources of resilience and creativity to adapt to the COVID-19 world. One friend had to downsize her company, one made unilateral decisions to keep people on, one found self-sacrificing ways to keep 65 percent of her staff, taking heat from higher ups who questioned the bottom line impact of “people first” decision making. Leaders are being asked to make tough calls under stressful circumstances, and having to live with those “best thing I could do given the information I had at…

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