Luke that’s brilliant thanks and I’ve been burned by this too, when timescales slip. I’ll document and I’m going to follow up with a round two to hopefully make 20 points.
Thanks Joel — we can chat when we meet but agree, the agency model too doesn’t always make it easy but there are ways round as we both know and vitally needed to bring that perspective.
But we’re moving into new embedded and training territory we’ve always promoted but feels more needed more than ever.
See you soon for coffee!