Sarah MardjukiinLifelink SystemsWhat the Healthcare Industry Can Learn from UberEats and Warby ParkerCompanies these days are killing the service game. It’s no longer just about the quality of a product anymore. Instead, it’s about how the…Jul 29, 2019Jul 29, 2019
Sarah MardjukiinLifelink SystemsWhat do Shakespeare and patient educational materials have in common? They’re hard to read.To read or not to read…that is the question.Jun 5, 2019Jun 5, 2019
Sarah MardjukiinLifelink SystemsOn zip codes and grocery stores: the importance of social determinants of healthTwo 60 year old women live 10 miles apart in the Washington DC area. They’ve both been prescribed beta-blockers for high blood pressure…May 7, 2019May 7, 2019
Sarah MardjukiinLifelink SystemsPress 1 to Stay on Hold Longer: Rethinking Hospital Call CentersToday’s best consumer businesses invest heavily in establishing and growing direct customer relationships. As consumers, we can text Warby…Jan 30, 2019Jan 30, 2019
Sarah MardjukiinLifelink SystemsThe Emergency Department referral problem: “Follow up with your doctor” isn’t cutting it.If you’ve ever had the misfortune of visiting an emergency room, you were most likely sent home with a pat on the back, a hefty medical…Aug 16, 2018Aug 16, 2018
Sarah MardjukiinLifelink SystemsWant to deliver on the promise of digital health? Think like a consumer and move beyond the app.Today’s consumers are glued to their smartphones. Walk through any airport, coffee shop, or busy sidewalk, and you’ll be presented with a…Jul 24, 2018Jul 24, 2018
