Sašo PuppisSurprising lack of innovation in hospitality guest experience solutions through the eyes of…In the last years there were many solutions in hospitality industry that improved their operations and revenue management. Nevertheless…Apr 1, 2020Apr 1, 2020
Sašo PuppisThree types of Agile adoption according to Alan FordAlan Ford was a satirical Italian comic book on classic secret agents with surreal and black humor. Incomprehensible to many, it’s…Mar 29, 2020Mar 29, 2020
Sašo PuppisWhat can we learn about stakeholder communication from hostage negotiatorHow difficult conversation can be, even between members of the same social group, shows beautifully the image from the movie Four lions…Mar 27, 2020Mar 27, 2020
Sašo PuppisKnow your customers: the good, the bad and no uglyCheers was an American sitcom television series, set in a bar in Boston where, as the theme song says, “everybody knows your name”. The…Mar 27, 2020Mar 27, 2020