Published inHackerNoon.comChatbot Human Handoff: Seamless human takeover in a hybrid solutionThe co-existence of chatbots and live agents has always been a debated topic. To settle that, lately we interviewed 13 chatbot experts and…Feb 11, 2019Feb 11, 2019
PWA: Is This What The Future of Mobile Apps Look Like?“Progressive web app” is a term coined only recently in the year 2015 by designer Frances Berriman and Google Chrome engineer Alex Russell…Oct 1, 2018Oct 1, 2018
Published inChatbots LifeThe Role of Bots and AI in Project ManagementProject Management is a specialist’s job. One that can be mastered only with years of practice. But by calling it a specialist’s job, I am…Sep 7, 2018Sep 7, 2018
Published inChatbots JournalHere’s How Chatbots Will Help Your Mobile First JourneyHuman beings are inherently social; they need to converse with each other, share thoughts and convey their feelings to survive. In the good…Mar 9, 2018Mar 9, 2018
Published inKommunicate5 Industries Where Customer Support Needs a Major Revamp (And How to Make it Happen)Businesses have evolved over time and so have the approaches and traditions associated with it. Customers are in the driver’s seat and…Dec 28, 2017Dec 28, 2017
Published inApplozicThe Need for a Connected Healthcare Ecosystem:Healthcare industry has seen major enhancements in the past few years both in Clinical and Administrative technologies. While innovations…Aug 16, 2017Aug 16, 2017
Published inApplozicTop 8 In-app Chat & Messaging Use Cases for On-Demand Marketplaces:On-Demand Marketplaces are synonymous to spontaneity and responsiveness. Here users are accustomed to transactions taking place at the push…Aug 16, 2017Aug 16, 2017
Published inApplozicTop 7 uses of In-app messaging & Real-time communication in Healthcare:In our previous blog, we discussed in detail about why the healthcare industry requires a more connected ecosystem. A quick recap and you…May 16, 2017May 16, 2017
Published inApplozicTop 8 uses of In-app Messaging and Push Notifications“A bird in hand is worth two in the bush” and rightly so for businesses it is always easier to retain an existing customer than to bring in…Apr 4, 2017Apr 4, 2017
Published inApplozicMessage Broadcasting — Cheaper and more effective alternative to SMSCustomer’s rising requirement for content, communication and marketing to be in their own terms, have made Messaging stand out as a form of…Feb 3, 2017Feb 3, 2017
