Sathya AinBoldDeskBoldDesk Release: May 2024 New Features Update!If you’ve been anticipating BoldDesk updates, your wait is over! We’re thrilled to announce the latest feature update in our May release!May 12May 12
Sathya AinBoldDeskCustomer Churn: A Comprehensive GuideIn the event that your clients abandon your company for competitors, there is a high probability that they will communicate their…Oct 18, 2023Oct 18, 2023
Sathya AinBoldDeskCustomer-Centric Business — The Complete DetailsThe execution of a customer-centric strategy is vital for organizations aiming to prioritize the needs and preferences of their customers.Oct 5, 2023Oct 5, 2023
Sathya AinBoldDeskCustomer Experience Strategy: How to Create and Improve ItFor many businesses, customer satisfaction is paramount, and so businesses must meet and exceed customer expectations.Oct 5, 2023Oct 5, 2023
Sathya AinBoldDesk10 Examples of Bad Customer Service and How to Fix ThemIn today’s tech-driven society, patience for bad customer service is low. Consumers have many options and quickly switch to competitors if…Sep 26, 2023Sep 26, 2023
Sathya AinBoldDeskHow to Measure and Improve the Customer Service ROIThe foundation of any successful business is good customer service. Enhancing customer service is what retains your clients and keeps them…Sep 25, 2023Sep 25, 2023
Sathya AinBoldDeskHow to Offer Multilingual Customer SupportIn the present global digital era, businesses are no longer limited by geographical borders. As companies extend their services to various…Sep 22, 2023Sep 22, 2023
Sathya AinBoldDeskAutomated Ticket Routing: Benefits, Tips, and MoreIn today’s fast-paced and technology-driven business environment, customers expect swift and effective support from the businesses they…Sep 21, 2023Sep 21, 2023
Sathya AinBoldDesk7 Best Ways to Utilize AI for Customer ExperienceAI has recently shown immense potential in transforming the way businesses engage with their clients. Successful businesses leverage AI…Sep 20, 2023Sep 20, 2023
Sathya AinBoldDeskEmpathy in Customer Service: Essential Tips and Key ImportanceCustomer service plays a crucial role in the success of modern businesses. However, not every day in the office is smooth sailing. We often…Sep 15, 2023Sep 15, 2023