No judgement. Most websites are, so you’re not alone.
That’s because, when people are making a website, they typically focus on a combination of creating engaging content and a great look and feel. Even if you also focus on code alongside these areas, you’re likely missing out on issues that make your site more challenging to use for many people.
This standard way of working isn’t conducive to considering all the ways people interact with websites. It’s assumed that everyone uses a mouse or touch, when many other people use a screen reader or keyboard. …
Whether you’ve just started to incorporate inclusive design or accessibility into your design processes, or you’ve been working towards these objectives for a long time, it can sometimes be challenging to differentiate between all of the different methods and terms used.
The three main philosophies or methodologies that focus on extending access and inclusion for products and services are universal design, accessibility, and inclusive design.
Let’s break down where these processes overlap and how they differ in approach and implementation.
Universal design is a method of designing-based on seven universal design principles (as described below)-that works to make environments, services, and products, usable by the highest number of people. Some universal design principles include flexible use, simple use, and tolerances for error. …
When your team first begins to work on the accessibility of your site, you might start with automated accessibility checkers like AxE, Firefox inspector, Lighthouse, SiteImprove, or WAVE. These tools can be solid starting points to find quick fixes and identify problems if you’ve never looked to improve accessibility on your site, or if it’s been a long time since you’ve last audited your site’s accessibility.
However, accessibility checkers have a significant gap: they are focused on code and strict technical compliance, not on usability, design, and content, and can’t truly identify how real people understand and interact with your website. …
Depending on your location, and the size and type of organization, there are different accessibility compliance standards that may apply.
Let’s take a look at the accessibility standards you should consider for your website.
The Web Content Accessibility Guidelines (WCAG) are the standards that the majority of national and sub-national (provincial, state, etc) legislation is based on. These standards include guidelines for content, code, and technical guidelines for how colour, interactivity, and more are handled on a website.
The Accessibility for Ontarians with Disabilities Act (AODA), is Ontario’s version of accessibility legislation. Based on requiring compliance with WCAG 2.0, …
Depending on where your organization operates, not complying with accessibility legislation can have a range of implications. Usually, these penalties depend on the size and type of business (public, private, or non-profit), with the strictest standards applying to public sector organizations.
For those in the United States, enforcement of accessibility compliance can fall under both ADA (Americans with Disabilities Act) and Section 508. As these compliance standards are established as legislation, civic action groups and individuals have already taken companies to court over accessibility issues. It is critical that your site’s accessibility issues be resolved as soon as possible.
For those with organizations in Ontario, Canada, requirements fall under AODA (Accessibility for Ontarians with Disabilities Act).
AODA compliance can have the biggest consequences for any public sector organization, any non-profit, and any private sector organizations with more than 50 employees. For private sector organizations, the timeline for complying is the end of 2020 for full website compliance with AA standards. …
Our team’s been hard at work-from-home considering ways we can bring exponential value to organizations who are suffering from the economic downturn during these trying times.
History shows that organizations who invest in their future when the economy is struggling set themselves up to become market leaders during the ensuing economic growth period.
That’s why we’re thrilled today to be launching a new way to evaluate and improve your site’s usability, accessibility, and inclusion: The Inclusive Website Audit.
This audit ensures that your website is optimized for all audiences and is compliant with accessibility standards like AODA and ADA, all reviewed by our expert team. …
This is part 2 of a 2-part series exploring 2018’s greatest organizational challenge: achieving digital excellence.
From communications to product to organizational efficiency, operating online involves significant depth of expertise. Digital channels and customer touchpoints extend beyond online to in-person and at home, widening the scope of understanding required to engage with customers.
To succeed, methodology matters. …
Most organizations we meet encounter challenges across the wide breadth of skillsets and expertise that are required to successfully execute digital projects. Sometimes this can have a compounding effect that radically undermines team efforts, as teams move across a series of project phases that each require uniques skillsets to execute. In other cases, achieving digital excellence may just be a path to becoming more efficient and effective in meeting organizational goals and ensuring even greater success in your role.
Let’s take a look at where this complexity comes from and why we’ve designed our services around closing gaps between phases and enhancing your team’s processes and skills during each phase. …