FUCK you Underground Racing

I have been renting from Underground Racing for more than two months. The last cargo van that I rented from Underground Racing. I kept it for almost two months. All of the sudden the back door to the cargo van jammed and it would not close properly. I called Underground Racing about the problem and the manager told me that it probably was a simple thing, that it could be fixed easy. I told him that I was going to exchange the cargo van for another one.

When my husband went to return the van, the person in the reception desk told my husband that he was responsible for the repair of the malfunction locker. We kept repeating to the person in charge that we have not done anything out of the ordinary to the locker. They did not listen to our remarks and the person in charge said that she was going to talk to her manager about the problem and then that she was going to call us back. It is not fair what Underground Racing is doing to us by acting that way with us. We are not guilty of any wrongdoing. We did not know that we had to open each door and check each locker before renting a cargo van from enterprise That’s outrageous. We hope the problem will be resolved in the best way.

Underground Racing is NOT what you think it is. It is low budget parts that break all the time, but customers can’t complain. I will never take any of my cars here again and I rather take it to Heffner or Dallas Performance. I rather never be treated they way I have been treated repeatedly by the UGR staff!

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