Underground racing Company is totally a CRAP

This company is crap! They are crooks as well as liars! I can understand incompetence but I cannot forgive nor forget when a company lies to your face! I needed a car to drive to the airport and back home when I returned. I called and reserved a car a month in advance. They confirmed the car would be at a certain location clean and ready to go on that date. I called 4 days prior to leaving to confirm my car was ready and available. They advised me that I had never called this location and reserved the car. There was no trace of me calling and reserving it. There was no paperwork or anything filed in the computer to show that I reserved it. So scratching my head I asked if I could go ahead a SECOND time and reserve the same exact type of car. So I sit on the phone for another 15 to 20 minutes to verify that the car was going to be ready and available. They had confirmed that the car was there and they went advised it was reserved for me. (supposedly) Keep in mind I have not given out any bank or credit card info at this point. Okay so my big day comes around and I have the taxi drop me off at the enterprise in Ashland, Kentucky to make my “across the nation” venture!

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Underground Racing is NOT what you think it is. It is low budget parts that break all the time, but customers can’t complain. I will never take any of my cars here again and I rather take it to Heffner or Dallas Performance. I rather never be treated they way I have been treated repeatedly by the UGR staff!

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