Scott TraninThe Customer Service Blog By Help ScoutThe Future of Customer SupportIf you ask me about the future of customer support, I’ll say it belongs to the companies who view customer support as a competitive…Oct 11, 2017Oct 11, 2017
Scott TranNot A Community ManagerI planted the seed of an online community for customer support by setting up the Support Driven Slack 2 years ago.Mar 24, 2016Mar 24, 2016