To build superior products at scale, combine a classic business toolset with a design-thinking mindset. — It takes a lot of effort, coordination, and skill to deliver superior products. The product design industry is maturing at an incredible pace, and our customers’ expectations are so high. …

What happened to my Summer of Writing? — What happened? I wanted to Be More. I started with a grand intention of being a regular writer this summer. Crazy enough, I definitely did less than I expected. Maybe not in a good way. Maybe it was good. TBD. But, this line that I wrote was prophetic: Isn’t it…

6 ways to mature into maturity — My journey as an amateur dad is about as long as my journey as a professional designer. All along the way, I’ve held deep questions about those definitions. I’ve had questions about the things that I’m making. …

Stuff they should have told me in the fatherly instructional manual but I learned at my day job — Not-so-humble brag: I reached the pinnacle of design with this single project. Or so I thought. It was an Earth Day postcard that biodegrades and leaves behind seeds to grow flowers. I mean, this was an unstoppable idea. Right? It was pretty early in my career, but at that point…

Part One: How I’m Better at One Because of the Other I blurted it out… Daddy takes the pain away It was a simple answer — embracing some humor in the moment — to how I tell my 3 kids about what I do as a designer. The small problem…

a plan for summer ‘18 — Bob + Tom in my head Bob: What would you say you do here? Tom: Well look, I already told you, I deal with the customer so the engineers don’t have to! Office Space 1999 This is a regular rerun in my head. So. In-my-head-Bob: he’s a lot like my inner and terrified conscious — constantly…