Sérgio PassosTake @Chatbase SummitTake builds conversational experiences for a long while. Back in 2000, it launched a digital content distribution service in Brazil using…Jun 28, 2018Jun 28, 2018
Sérgio PassosDigital Channels, Chatbots and Emerging MarketsIt is well-known that companies need to promote digital channels for customer service once it is cheaper and more efficient than…Dec 2, 2016Dec 2, 2016
Sérgio PassosChatbots: Chat first, then BotsLet’s start with a simple question: how many calls you did or received on your mobile today? Unless you work with sales or customer…Dec 2, 2016Dec 2, 2016