Some time in April 2022, I stumbled upon this paper by Saurabh Deochake and Vrushali Channapattan talking about Twitter’s approach to centralizing their data resource access management in their hybrid cloud infrastructure setup. At Twitter, they began with on-premise infrastructure for which they’re using LDAP for infrastructure access management. …

As software engineers, many of us work to build systems according to the specifications derived from business needs. For software engineers who work in product development, these requirements tend to come from the product managers. …

In an article I previously wrote, I talked about the transition of the job description and the required mindset when an individual contributor is promoted to a managerial position based on my experience managing people at Cermati. …

As someone who got my first assignment to manage people at Cermati around three years ago — in March 2018 to be exact, though it wasn’t made official until September in the same year— I still consider myself a beginner in managing people despite the recent years I’ve experienced. …

In this article, I’d like to share some things I’ve learned from working on Cermati’s call center system, from researching and choosing the system components to hacking a few tools, to help bring the call center capability to what we have now. Background Cermati uses two different IT infrastructure setup to…

We started with an idea to build a standard interface for our internal development tools in January 2019. At the time, we learned about a bash application framework called Bash CLI developed by Benjamin Pannell at Sierra Softworks — the code is available on GitHub. We explored Bash CLI a…

Reading Tough Things First— a book by Ray Zinn, a founder and a former CEO of Micrel — reminded me of a discussion I overheard a few years ago about how cultural, social, economic, and political issues affect technological development. In the book, Ray Zinn poured his experience and philosophy…

I had a chance to read On the Origin of Species by Charles Darwin sometime in 2017, not too long after I joined Cermati. …

Nowadays, the concerns regarding security and privacy are growing among the users of technology. Considering that Cermati is a financial technology company, security is one of our main concerns when designing and implementing our system due to the amount of sensitive financial data we’re handling. The idea of this article…