Seanan FonginCylinder ProjectOne magic ingredient for every hard conversationBetter conversations look like this.Mar 21, 2017Mar 21, 2017
Seanan FonginCylinder ProjectOne clear way wise companies can avoid Uber’s big mistakeSomething called an ombuds could have connected the dots at UberMar 1, 20171Mar 1, 20171
Seanan FonginCylinder Project10 Questions about the Ombuds for Scaling CompaniesA brief intro to a little-known roleFeb 28, 2017Feb 28, 2017
Seanan FonginCylinder ProjectHow to actually empathizeThree ways to translate “empathy” into concrete actionsFeb 24, 20174Feb 24, 20174
Seanan FonginCylinder ProjectEmpathetic Responses Quiz(Inspired by Marshall Rosenberg’s Nonviolent Communication and linked from my main article on empathy.)Feb 24, 20171Feb 24, 20171