Why Every E-Commerce Company Needs a Phone Validator

Noah Wieder | US Data API Blogs
3 min readJan 18, 2023

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A phone validator is a service that verifies the authenticity of a phone number. It is an essential tool for e-commerce companies to protect against fraud, improve customer experience, increase sales, improve customer support and reduce cart abandonment.

This blog post will discuss why every e-commerce company needs a phone validator.

3 Key Benefits of Phone Validator To E-commerce

Are you looking for ways to protect your e-commerce business against fraud and improve customer experience? A phone validator may be the solution you need.

From detecting suspicious activity to making the checkout process smoother, learn how a phone validator can help take your e-commerce business to the next level.

Fraud Detection

Fraudulent activity can cause significant financial losses for e-commerce businesses. A phone validator can help detect and prevent fraudulent transactions by verifying the customer’s phone number.

By verifying the customer’s phone number, e-commerce companies can see if the phone number provided is from a reputable phone carrier (such as Verizon, AT&T, T-Mobile, etc.).

A phone validator can also detect and flag suspicious phone numbers (such as disposable VOIP numbers from services such as Google Voice or TextNow), allowing e-commerce companies to take action in order to prevent fraud.

From a marketing perspective, phone validation ensures that the customer’s phone number on file is active and reachable, as well as identifying if it’s a mobile phone, thereby enabling you to keep in touch with them via SMS or phone calls in case you need to verify something about their transactions.

Improve Customer Experience

A phone validator can help e-commerce companies improve the customer experience by ensuring that customers receive SMS notifications and updates about their orders.

By verifying the customer’s phone number, e-commerce companies can ensure that the customer receives SMS notifications about the status of their order.

This improves the customer experience by keeping the customer informed and taking a proactive vs. a reactive approach, thereby reducing the chances of the customer having to contact customer support for updates.

Increase Sales By Reducing Abandoned Carts

A phone validator can help e-commerce companies reduce cart abandonment by ensuring that customers receive SMS notifications about their abandoned carts and can quickly and easily complete their purchases.

Most of the time, customers are window shopping before proceeding to checkout their orders, and due to various circumstances, they might have forgotten about their orders.

Since e-commerce requires phone numbers upon signing up, e-commerce companies may verify phone numbers to check their reachability before sending alerts. By doing this, businesses can remind customers about their orders, leading to a completed purchase.

Searchbug’s Phone Validator

Our phone validator is one of the most comprehensive and affordable tools. With our cumulative volume pricing, you save more as you upload more files per month or each time you query our API.

Our data come from:

  • Carrier billing systems
  • Real-time number portability check
  • Federal Communications Commission (FCC)
  • Specialized telecommunication databases and live sources
  • North American Numbering Plan Administration
  • Canadian Numbering Administrator
  • Searchbug proprietary data and methods

Every e-commerce company needs a phone validator. It’s an essential tool for e-commerce companies to ensure the safety and security of their customer’s information and transactions.

If you are an e-commerce business, consider implementing a phone validator service. This simple yet powerful tool can help your business grow. Investing in a phone validator is an investment in long-term success.

Conclusion

Now that you understand the benefits of implementing a phone validator service for your e-commerce business, it’s time to take action.

At Searchbug, we provide comprehensive phone validation services that can help protect your business against fraud, improve customer experience, and increase sales.

Our team of experts uses specialized telecommunication databases and live sources to ensure the authenticity of a phone number.

Don’t let fraud ruin your business’s success. Feel free to connect with us today so we can help your e-commerce business thrive. Visit our website at Searchbug.com to learn more about our services!

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Noah Wieder | US Data API Blogs

Exploring US data APIs. Everything from identity verification, to lead gen, to compliance. Follow for insights to help businesses leverage data effectively.